Privacy Policy
Updated Privacy Policy for Canine Advanced Training Services
Effective Date: March 5, 2025
1. Introduction
At Canine Advanced Training Services (C.A.T.S.), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
By using our website and services, you consent to the collection, storage, and use of your information as described in this Privacy Policy.
2. Information We Collect
We may collect various types of information, including:
- Personal Identification Information: Name, address, email address, phone number, and other contact details.
- Pet Information: Your pet's name, breed, age, medical history, and behavioral characteristics.
- Payment Information: Credit card numbers, billing addresses, and other financial details necessary to process payments.
- Technical Data: IP address, browser type, operating system, and browsing behavior collected through cookies and similar technologies.
- Communication Preferences: Consent for email and SMS communications, including promotional messages and appointment reminders.
3. How We Use Your Information
We use the collected information to:
- Provide and manage our services, including training, boarding, and grooming.
- Process transactions and send related information such as booking confirmations and invoices.
- Communicate with you about your pet's care, appointments, and updates.
- Send you promotional emails, SMS, or other communications if you opt in.
- Improve our website, services, and customer experience.
- Comply with legal obligations and protect our rights.
4. Communication via Phone, Email & SMS
By providing your contact information, you expressly consent to receiving communication from C.A.T.S. via phone, email, and SMS regarding:
- Appointment reminders and scheduling updates.
- Important service announcements or facility updates.
- Promotional offers, discounts, and service recommendations.
- Emergency notifications related to your pet’s stay or care.
You may opt out of marketing communications at any time by following the unsubscribe instructions included in the message or by contacting us directly. However, you may still receive transactional communications necessary for service-related matters (e.g., appointment confirmations, billing notices).
5. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist with payment processing, marketing, and customer communications.
- Veterinarians: In case of medical emergencies or when veterinary care is required for your pet.
- Legal Authorities: When required by law or to protect our rights and safety.
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These help us:
- Analyze website traffic and user behavior.
- Remember user preferences and settings.
- Deliver targeted advertisements and promotions.
You can control cookie settings through your browser preferences. Disabling cookies may limit some website functionality.
7. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee absolute security.
8. Your Choices & Rights
You have the right to:
- Access & Update: Review and update your personal information.
- Opt-Out: Unsubscribe from promotional emails or SMS notifications.
- Delete: Request deletion of your personal information, subject to legal obligations.
To exercise these rights, contact us using the details provided below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Canine Advanced Training Services (C.A.T.S.)
2800 S. Pipeline Rd.
Euless TX 76040
info@dogdfw.com
682-738-3429